Privacy Policy for ColorOne - Canvas Creative

Effective Date: March 13, 2025

Introduction

ColorOne - Canvas Creative ('ColorOne,' 'we,' 'our,' or 'us') is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our macOS application.

By downloading, accessing, or using ColorOne - Canvas Creative, you agree to the terms outlined in this Privacy Policy. We encourage you to read this document carefully to understand our practices regarding your personal information.

Information We Collect

Information You Provide to Us

We may collect the following information that you voluntarily provide to us:

  • Account information (email address, name, and password) if you choose to create an account
  • User preferences and application settings
  • Color palettes, collections, and projects you create within the application
  • Feedback, support requests, or communications you send to us

Information Collected Automatically

We may automatically collect certain information when you use our application:

  • Usage data, including how you interact with the application
  • Device information such as operating system version, hardware model, and system performance
  • Diagnostic information in case of application errors or crashes

Cloud Sync Information

If you use our cloud sync feature, we collect and store:

  • Color palettes, collections, and settings to enable synchronization across your devices
  • Timestamps related to your sync activities

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve ColorOne - Canvas Creative
  • To enable cloud synchronization of your color palettes and application settings
  • To process and respond to your inquiries and support requests
  • To analyze usage patterns and optimize application performance
  • To detect, investigate, and prevent fraudulent or unauthorized activities
  • To comply with legal obligations

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist us in operating our application and providing services to you (such as cloud storage providers)
  • When required by law or to respond to legal process
  • To protect our rights, privacy, safety, or property, as well as that of our users or the public
  • In connection with a business transfer, such as a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or deleting your personal information
  • Restricting or objecting to our processing of your personal information
  • Data portability
  • Withdrawing consent where processing is based on consent

To exercise these rights, please contact us using the information provided at the end of this policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

Children's Privacy

ColorOne - Canvas Creative is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy within the application or by other appropriate means. Your continued use of ColorOne - Canvas Creative after such modifications will constitute your acknowledgment of the modified Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

ColorOne Support
Email: contact@colorone.site
Website: https://colorone.site

We will respond to your inquiry in a timely manner and in accordance with applicable data protection laws.